At Fly0.co, we strive to provide a seamless and reliable travel booking experience. However, we understand that sometimes plans change, and you may need to request a refund. This policy outlines the refund eligibility, process, and terms for flights, hotels, holiday packages, and other travel services booked through our platform.

✅ General Refund Eligibility

• Refunds are processed based on the cancellation policies of the respective service provider (airline, hotel, tour operator, etc.).
• Some bookings are non-refundable or may be eligible for only a partial refund.
• Refund processing times depend on the service provider and the payment method used.

✈ Flight Ticket Refunds

• Refundable Tickets – If your flight ticket is refundable, cancellation fees (if applicable) will be deducted before processing the refund.
• Non-Refundable Tickets – Many discounted and promotional fares are non-refundable. Some airlines allow changes with a rebooking fee.
• Flight Cancellations by Airlines – If the airline cancels your flight, you may be eligible for a full refund or a free rebooking option, subject to airline policies.
• Missed Flights & No-Show – No refunds are provided if you miss your flight or fail to cancel before departure.

⭐ Processing Time: Refunds for eligible tickets typically take 7–14 business days.

🏨 Hotel Booking Refunds

• Free Cancellation Hotels – If you cancel before the free cancellation deadline, you will receive a full refund.
• Non-Refundable Hotel Bookings – Some hotels offer discounted rates that do not allow cancellations or refunds.
• Early Check-Out or No-Show – If you leave early or fail to check in, the hotel’s refund policy applies.

⭐ Processing Time: Hotel refunds typically take 5–10 business days.

🌍 Holiday Package Refunds

• Refund eligibility for holiday packages depends on the tour operator, airline, and hotel policies.
• Some components (flights, hotels, or activities) may be refundable, while others may not.
• Last-minute cancellations may incur higher fees or be non-refundable.

⭐ Processing Time: Refunds for holiday packages may take 10–20 business days.

💳 "Fly Now, Pay Later" & Installment Bookings

• If you booked using Fly0.co’s “Fly Now, Pay Later” option, refunds will be processed after deducting any applicable cancellation fees.
• Your installment plan may still require payments for non-refundable bookings.

📋 How to Request a Refund?

1. Check the cancellation policy of your booking.
2. Submit a refund request through your Fly0.co account or contact our support team.
3. Provide necessary details, including your booking reference number and reason for cancellation.
4. Wait for confirmation, as refund approvals depend on the airline, hotel, or tour provider.

⚠ Important Notes

• Refunds may be subject to processing fees, bank charges, or currency exchange fluctuations.
• Refund requests must be made before the cancellation deadline of the respective service provider.
• Processing times vary based on the service provider’s policies and payment method.