Your Privacy Matters at Fly0.co

At **Fly0.co**, we are committed to protecting your personal information and ensuring a **safe and secure** travel booking experience. This **Privacy Policy** explains how we collect, use, store, and protect your data when you use our website, mobile app, and services.

By accessing Fly0.co, you agree to the terms of this Privacy Policy.

1. What Information Do We Collect?

To provide seamless travel services, we collect the following types of data:

• Personal Information – Name, email, phone number, passport details (for flight bookings), and payment information.
• Travel Preferences – Destination choices, hotel preferences, frequent flyer details.
• Transaction Data – Booking history, payment details, and refund requests.
• Device & Usage Data – IP address, browser type, and website interactions (to improve user experience).
• Location Data – When enabled, we use location-based services to provide nearby deals and offers.

2. How Do We Use Your Information?

We use your data to:

• ✓ Process and manage your bookings (flights, hotels, holiday packages).
• ✓ Provide customer support and resolve issues.
• ✓ Send booking confirmations, updates, and travel alerts.
• ✓ Offer personalized recommendations and promotions.
• ✓ Improve website performance and user experience.
• ✓ Ensure security and prevent fraud.

Your data is **never sold** to third parties. We only share necessary details with **trusted service providers** (airlines, hotels, payment processors) for booking purposes.

3. Data Security & Protection

• SSL Encryption – Secures transactions and protects sensitive data.
• Two-Factor Authentication (2FA) – Extra security for account access.
• Secure Payment Gateways – We partner with **trusted payment providers** to ensure safe transactions.
• Restricted Access – Only authorized personnel have access to customer data.

4. Cookies & Tracking Technologies

We use **cookies** and similar tracking technologies to enhance your browsing experience:

• Essential Cookies – Required for website functionality.
• Performance Cookies – Help us analyze how users interact with our site.
• Marketing Cookies – Provide personalized travel deals and promotions.

You can **manage or disable cookies** through your browser settings.

5. Third-Party Links & Services

Fly0.co may contain links to third-party websites (airlines, hotel partners, payment gateways). We are **not responsible** for their privacy policies. We recommend reviewing their terms before sharing any personal data.

6. Your Rights & Choices

You have full control over your personal data. You can:

• ✓ Access & update your information via your Fly0.co account.
• ✓ Request account deletion if you no longer wish to use our services.
• ✓ Opt-out of marketing emails by clicking “Unsubscribe” in our emails.
• ✓ Request a copy of your stored data by contacting our support team.

We respect **global data protection laws**, including GDPR and other relevant regulations.

7. Data Retention Policy

We retain your information only as long as necessary for:

• ✓ Processing bookings and refunds.
• ✓ Compliance with legal and regulatory obligations.
• ✓ Fraud prevention and dispute resolution.

Once no longer needed, data is securely **deleted or anonymized**.

8. Privacy Policy Updates

Fly0.co may update this Privacy Policy periodically. Any changes will be posted here, and significant updates will be **communicated via email or website notifications**.

9. Contact Us

For any privacy-related inquiries or requests, contact us at:

• Email: 📧 privacy@fly0.co
• Phone: 📞 +XXX-XXXX-XXXX

🔹 **Your Privacy. Your Security. Your Trust.** 🔹